FLASH ASSISTANT is live chat and voice communication system. It makes it possible for your support team to interact with visitors and solve their problems on time.
User-friendly interface and opportunity to talk online, makes shopping with FLASH ASSISTANT easy and pleasant, just like visiting company’s office or shop.
No need to install software or buy additional hardware.
Easy and fast you can give your clients attitude that makes them become a lifetime customers.
Flash Assistant can be added to any working site.
You have to insert only a single HTML line in the code for each page you would like to monitor and to offer assistance to your clients.
If you decide to change the button design you just have to log in the site with your administrator account and apply new image.
When subscribed for the Flash Assistant you will have access to it's web site.
Through the site you can reach:
All statistics information about web site visits
Information about all visitors
Chat history – you even can search for some key words used by customers
You can access the detailed information just by filling in user name and password
Administrating the system you can set up:
Additional operators
Define default time zone for your support team
You also can personalize a time zone for each operator